Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with [Store Name]. We are committed to delivering your orders safely and as quickly as possible throughout the Kingdom of Saudi Arabia.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During high-demand periods, processing times may be slightly longer.

Shipping Time

We currently deliver across all major cities and regions in Saudi Arabia.

Estimated Delivery Time:

• Riyadh, Jeddah, Dammam, Makkah, Madinah: 2–5 business days

• Other regions: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or remote locations. Typical domestic delivery windows in KSA commonly fall within this range.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and any ongoing promotions.

If free shipping is available, the offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information, allowing you to monitor your shipment until delivery.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders within Saudi Arabia.

Please ensure someone is available at the delivery address to receive and pay for the order. If a COD order is refused or cannot be delivered after multiple attempts, future COD orders may be restricted.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

• Public holidays

• Weather conditions

• Courier operational issues

• Incorrect or incomplete shipping addresses

• High order volumes

We appreciate your patience in these situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. Once an order has been dispatched, we may not be able to change the delivery address.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package.

Please include:

• Your order number

• Photos of the package and product (if damaged)

• A brief description of the issue

We will investigate and provide an appropriate solution as quickly as possible.

Delivery Areas

We currently ship only within the Kingdom of Saudi Arabia.

At this time, we do not offer international shipping unless otherwise stated